Jamie Dimon Bars Third-Party AI Agents From JPMorgan Accounts, Warns of 'Rogue Agents' Risk
Jamie Dimon Bars Third-Party AI Agents From JPMorgan Accounts, Warns of ‘Rogue Agents’ Risk #
JPMorgan Chase will not permit third-party AI agents to access customer accounts and take autonomous action on their behalf, CEO Jamie Dimon said during the bank’s third-quarter 2026 earnings call on October 13. The announcement comes as consumer AI assistants, including Meta’s Muse and OpenAI’s Instinct, have gained wider use. Both tools are now effectively barred from JPMorgan’s systems.
Dimon was direct about the scale of the threat. “You don’t want rogue agents, and there could be thousands of them,” he said, according to a transcript of the call. He added that the bank would not allow any outside agent access because the risk to clients and to JPMorgan itself was too high.
A JPMorgan spokeswoman confirmed the policy to CNBC, saying the bank does not permit third parties to access accounts by obtaining customers’ banking credentials and logging in on their behalf because it is not safe. She added that the bank supports secure, customer-authorized data sharing through open banking providers and intends to enable agentic connections in a controlled way, though she gave no timeline for any change to the current restrictions.
Under the current policy, third-party agents can view certain account data in read-only form, such as checking balances through a connector like Plaid, but cannot execute transactions, send money, or pay bills. Dimon addressed the liability question directly, warning that customers who use outside agents must understand that a “liability transfer” occurs when they authorize such access.
The policy is consistent with the bank’s recent history on data access. In 2025, JPMorgan clashed with Plaid over data access before settling on a paid-access arrangement. The bank had previously found that only 13% of data requests to its systems came from customers actually making transactions. Amazon took a similar step in September, blocking Meta’s Muse agent from its marketplace after the tool appeared to capture and store customer credentials.
JPMorgan is not pulling back from AI more broadly. CFO Jeremy Barnum disclosed during the same call that the bank had recently launched a targeted pilot of its own tool, Smart Cash, designed to forecast users’ cash flow needs and move funds to maximize yield. Dimon noted that JPMorgan already uses AI agents internally and plans to bring customer-facing versions to market with its own safeguards in place.
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