Poland's BLIK Completes First AI Agent-Initiated Purchase in Agentic Commerce Pilot

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Poland’s BLIK Completes First AI Agent-Initiated Purchase in Agentic Commerce Pilot #

Polish mobile payment network BLIK has completed what it describes as the first transaction carried out entirely by an artificial intelligence agent using its payment system.

The transaction took place at the Your KAYA online cosmetics store, in a pilot run by BLIK’s operator Polski Standard Płatności (PSP), AI commerce technology firm Juo, and payment processor PayU. A customer opened a conversation with an AI assistant built into the store, found that a light hand cream was out of stock, and authorized the agent to buy it when the item became available. That authorization was given in advance by entering a six-digit BLIK code and confirming the instruction in the customer’s banking app.

The agent then operated without further input. It monitored the store’s inventory and, when the hand cream came back in stock, added it to the basket, completed the checkout process, and paid PLN 19.99 through PayU via BLIK. Juo supplied the AI agent technology; PayU handled payment processing.

The companies said the pilot shows that AI agents can execute BLIK transactions securely within limits set in advance by the user. PSP stated that agent autonomy does not mean a loss of consumer control: the system acts only within the parameters and spending limits established during the initial authorization.

Separately, payments infrastructure provider PPRO announced a partnership with BLIK to build the technical framework needed for local payment methods to participate in agentic commerce. PPRO contends that without such integration, AI-driven shopping could default to card-based systems, sidelining the local payment preferences of consumers across Europe. BLIK accounts for roughly 71% of e-commerce transactions in Poland, according to data cited by PPRO, and has more than 21 million active users.

PPRO described the initiative as among the first globally in which a local payment method, rather than an international card scheme, has been integrated into an agent-initiated transaction framework. Both companies said Poland represents an early test case for how national payment systems can remain relevant as AI-driven commerce grows.

Source: Financial IT