Zelle Surpasses $1 Trillion in 2024: A Record-Breaking Year for Digital Payments #

Zelle® broke records in 2024 by surpassing $1 trillion in person-to-person payments, a 27% increase from 2023. This achievement underscores the network’s role as a trusted financial tool for 151 million enrolled user accounts.

Transaction volume climbed to 3.6 billion in 2024—a 25% jump—making the fourth quarter Zelle’s best on record. General Manager Denise Leonhard calls Zelle a “vital tool” that is reshaping how money moves across America. Small businesses, which rely on Zelle’s convenient payment features, helped fuel growth by sending or receiving over 500 million transactions worth $283 billion.

Nearly one in four Zelle senders paid a small business in the fourth quarter of 2024, illustrating the platform’s importance to the broader economy. More than 2,200 financial institutions—including many community banks and credit unions—offer Zelle, helping them compete with larger banks. Research shows 74% of Zelle users feel more positively about their bank after using the service. In 2024, Zelle empowered 73 million consumers with information on fraud and scams, reinforcing its focus on user protection.

As a founding member of the Aspen Institute National Task Force for Fraud & Scam Prevention, Zelle advances cross-industry collaboration against scams.Since 2017, Zelle has facilitated over five billion digital payments, delivering funds to recipients’ accounts generally within minutes.

Consumers and businesses can visit www.zellepay.com to learn more about Zelle and its participating financial institutions.